To launch your LiveEdit website with your own domain name, please complete the following two steps:


1) Update DNS settings with your Domain Provider

Contact Domain Provider and request that they make the following two record changes in your DNS settings:

  1. Create an A Record for your root domain (e.g. example.com) that points to LiveEdit's IP address of 161.47.102.211
    • The root domain is the domain name you purchased from your domain provider. 
    • The root domain is commonly indicated with the @ symbol in the "Name/Host/Alias" field for most domain providers.

  2. Create a CNAME Record for your www subdomain (e.g. www.example.com) that points back to your root domain.
    • The www subdomain is commonly indicated with www in the "Name/Host/Alias" field for most domain providers. 



Please Note: 
  • If an A Record for your root domain already exists in your DNS settings, please update it with the above IP address instead of creating a new one altogether. Having multiple A Records pointed to different IP addresses will prevent your website from appearing live.

  • Do not forward your domains to your ".liveeditaurora.com" URL.

  • It can take upwards of 24-48hrs for DNS changes to propagate and go into effect.



2) Add the domain to your LiveEdit website

Next, we will be adding both your root domain and www subdomain to the Domains tab of your LiveEdit website.

  1. Log into your Liveedit website then click on the Account Settings tab located within the LiveEdit Toolbar.


  2. Click on the Domains tab.


  3. Within the Add A Domain field, type in your root domain (e.g. example.com) then click Connect.


  4. Set your root domain as the primary domain. The primary domain will be the main domain visitors see when visiting your website. To set this, please click on the Star () icon next to your root domain so it appears filled in ().

    Example:


  5. Under the Add A Domain section, type in your www subdomain (e.g. www.example.com) then click Connect.

  6. Next, let's redirect your www subdomain to your root domain. Click on the small Edit icon () to the right of the www subdomain. In the pop-up window that appears, type in your root domain into the Redirect To field. Once added, click Update.

    Please Note: Search engines recognize both versions of your website domain but selecting one version as your primary domain and redirecting all other domains to your primary domain, ensures all inbound traffic to your website is seen under one domain.

    Example:


  7. If you see a checkmark under the DNS column of your domain, it indicates your domain is successfully connected to your website. If you see a question mark, it indicates the A Record of your domain is not pointed over yet.




Troubleshooting:

I followed the steps above but my website is not live yet?

Updating DNS records can take upwards of 24 to 48 hours to fully propagate in some DNS providers. 


I followed the steps above but my website is showing a login page to visitors? 

Under the Account Settings section, double-check that the Password Protect is disabledWhen this option is enabled, the entire website will be password protected and require visitors to login with an account.